
Terms & Conditions
Thank you for choosing to stay at our property in Paiania. Your stay is subject to the following Terms & Conditions, which are intended to ensure a pleasant, safe, and respectful experience for all guests, as well as to protect our property.
1. General Information
Check-in / Check-out
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Check-in: From 15:00
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Check-out: By 11:00
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Early check-in or late check-out may be arranged upon request and subject to availability.
Communication
For any questions or assistance during your stay, please contact us via the messaging system of the booking platform used.
2. House Rules
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Maximum occupancy: The property accommodates up to 2 guests. Exceeding this number without prior approval may result in cancellation of the reservation without refund.
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Visitors: Only guests included in the reservation are permitted to stay at the property.
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Quiet hours: Please respect quiet hours between 23:00 and 07:00.
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Non-smoking property: Smoking is strictly prohibited indoors. Smoking is allowed only in outdoor areas.
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Pets: Pets are not allowed.
3. Cleanliness & Care
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Cleanliness:
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Guests are expected to keep the property tidy during their stay.
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Please leave the accommodation in a similar condition as it was upon check-in.
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Kitchen use:
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If the kitchen is used, all utensils and equipment must be cleaned and properly stored after use.
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4. Damage, Loss & Property Responsibility
Damage Policy
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Any damage or breakage must be reported immediately.
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Guests are responsible for the cost of repair or replacement of any damage beyond normal wear and tear.
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We reserve the right to charge for damages as necessary.
Not permitted:
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Moving furniture without prior approval.
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Using equipment for purposes other than those intended.
Loss or Theft of Property Items
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Guests are responsible for safeguarding the property’s items during their stay.
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In case of loss, damage, or theft of items belonging to the property, guests will be charged the replacement or repair cost.
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Guests are advised to secure the property when leaving and ensure doors and windows are properly closed.
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In the event of theft, guests must immediately inform the host and cooperate if a report to the authorities is required.
By making a reservation, guests accept responsibility for any loss or damage and agree to cover the associated costs.
5. Safety
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Keys: Lost keys will incur a replacement charge.
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Property security: Guests must always lock the property when leaving.
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Personal belongings: We are not responsible for the loss of personal items.
6. Cancellation & Refund Policy
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Guest cancellations: Refunds are handled according to the cancellation policy of the booking platform used.
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Host cancellations: In exceptional circumstances, we reserve the right to cancel a reservation with a full refund.
7. Use of the Property
Strictly prohibited:
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Parties or events without prior approval.
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Any illegal activities.
Access:
We reserve the right to access the property, with prior notice, for maintenance or inspection purposes.
8. Acceptance of Terms
By booking and staying at the property, you confirm that you have read, understood, and agreed to all the above Terms & Conditions.
We wish you a pleasant and enjoyable stay at our home in Paiania.
Should you need any further information, please do not hesitate to contact us.